Discover Wellness. Rediscover Joy.
Welcome to Simply Massage & Wellness.
We are a small, family-owned business run by a mother and daughter, alongside our dedicated team of experienced practitioners and facility attendants who share a love for proactive care and a heart for serving others.
Since opening our doors in 2015, we’ve grown into a trusted space for holistic wellness in our community. We believe that true well-being comes from nurturing the whole person — body, mind, and spirit — and creating a space where people feel cared for, supported, and at ease.
Together, we strive to create an environment that feels welcoming, supportive, and rooted in thoughtful care, because we believe wellness should feel both intentional and approachable.
CANCELLATION / NO SHOW We require at least 24 hours’ notice to cancel or reschedule an appointment. Late cancellations or missed appointments will result in a charge equal to 100% of the scheduled service, applied to the card on file or deducted from your account credit.
GIFT CARD POLICY Gift cards and prepaid service credits are non-refundable and may not be redeemed for cash. Gift cards may be used toward any available services or retail and are valid for one year from the date of purchase, unless otherwise stated.
REFUND POLICY Refunds are only considered within 30 days of the original purchase date and only in cases where no portion of the purchased services or credits has been used. After 30 days, or once any portion of the services or credits has been redeemed, all remaining balances are maintained as non-refundable account credit. Simply Massage & Wellness does not provide cash refunds for unused service credits.
PRODUCT REFUND POLICY Retail products may be returned within 14 days of purchase if they are unopened, unused, and in their original packaging. Opened or used products are not eligible for return or refund. If a product is damaged or defective, please notify us within 7 days of purchase so we can make it right. Approved returns will be refunded to the original form of payment. If the original payment method is unavailable, store credit will be issued. Products purchased using account credit may be returned for account credit only.
PREPAID SERVICES & ACCOUNT CREDIT POLICY All purchases for services, packages, or memberships at Simply Massage & Wellness are processed as prepaid service credits. These credits are applied to your account and may be used toward available services. Prepaid service credits are non-refundable and may not be redeemed for cash. Credits remain on your account and may be used at any time for services currently offered by Simply Massage & Wellness.
SERVICE AVAILABILITY & OPERATIONAL CHANGES From time to time, specific services, amenities, or equipment may be unavailable due to maintenance, operational changes, or unforeseen circumstances. In such cases, prepaid service credits remain valid and may be applied toward any available services. The unavailability of a specific service or amenity does not qualify as grounds for a refund.
HSA & FSA Cards Accepted: We gladly accept HSA & FSA payments for eligible therapeutic services. Benefits and coverage differ by plan; Simply Massage & Wellness does not determine approval or guarantee reimbursement.
Thank you for your understanding and support.